Founded in 2011, The Kangaroo House is the first emergency and front-line center in Quebec that offers emergency assistance services to families and their children 24/7.
Located on the island of Montreal, our organization is now specialized in helping families experiencing a family emergency such as divorce or separation, exhaustion, serious illness, loss of a loved one, a call out of work, job loss, etc. It is the first non-profit organization of its kind in Quebec and Canada.
Our objective is to prevent children from experiencing these stressful situations and to support families facing unexpected challenges. Our warm approach is based on human values and is oriented towards community mutual aid.
The organization’s mission is to offer emergency and front-line services to children whose parents are experiencing temporary problems, while supporting parents by referring them to organizations that can help them.
The social purpose of The Kangaroo House is to offer a place to provide services aimed at improving the health and well-being of the entire family population facing problems or temporary distress.
The Kangaroo House offers listening and referral services and help through its various emergency funds while directing them to organizations that can help them in the longer term. Our social goal is to improve the well-being and health of families.
In addition, we are working on the relocation of a brand new Kangaroo House to receive the children, as we suffered a serious water damage in 2018. Although we cannot take children at the moment, our various emergency funds still allow us to meet the needs of the families. Anyone with a dependent child or children aged 0 to 12 years old can benefit from our services 24 hours a day, 7 days a week.
The pandemic we are currently experiencing reminds us of the importance of having a Kangaroo House to receive children 24/7 when parents are experiencing family emergencies. Our families go through different family issues throughout the year and they need a place to safely drop off their little kangaroos so that they can resolve or alleviate their problems and get back on the road after they have gone through life’s great storms.
We are working very hard to open a new Kangaroo House for all the little kangaroos as we have been doing so brilliantly since 2011. In the long term, we hope to open a house in each of the 17 administrative regions of Quebec. In the meantime, we are announcing that the Kangaroo House will become newly mobile in 2020 to meet families to help them through our new 2020 emergency funds.
To accomplish its mission, The Kangaroo House relies on a multidisciplinary team of professionals and volunteers. We work in close collaboration with health institutions, schools, social workers and beneficiaries.
The Kangaroo House aims to establish a bond of trust with families in need. In order to help families who are experiencing a temporary problem, the organization also works jointly with its various partners recognized in the community, which allows us to intervene on the front line with a vulnerable clientele, whether in the private or public sector.
